University of Bedfordshire UK

Master of Business Administration

Weigan & Leigh College UK

Diploma in Marketing

Open University of Colombo

Weigan & Leigh College UK

BYWAY UK GROUP – BANGLADESH 2016 - Present

HEAD OF OPERATIONS

Providing strategic direction and leadership to the operations department, aligning its activities with the overall objectives and goals of the Byway UK Group. This involves developing and implementing strategic plans, policies, and procedures to optimize operational efficiency and effectiveness. Leads a team of professionals across various functional areas within the operations department. They are responsible for recruiting, training, and managing the performance of staff, ensuring that they have the necessary resources and support to carry out their duties effectively. Overseeing the analysis and optimization of operational processes and workflows to streamline operations and improve productivity. This may involve identifying inefficiencies, implementing process improvements, and leveraging technology to automate tasks where possible. Managing resources efficiently to support operational activities. This includes allocating budgets, manpower, and other resources in alignment with business priorities and operational needs. Responsible for identifying and mitigating operational risks that could impact the Byway UK Group\'s business operations. This involves implementing risk management strategies and controls to ensure compliance with regulatory requirements and safeguard the organization\'s assets and reputation. Interfaces with various internal and external stakeholders, including senior management, clients, vendors, and regulatory bodies. They are responsible for building and maintaining positive relationships with these stakeholders to support the achievement of operational objectives. Monitors and evaluates the performance of the operations department against key performance indicators (KPIs) and targets. They prepare regular reports and updates for senior management, highlighting achievements, challenges, and areas for improvement.

R-PAC INTERNATIONAL - BANGLADESH 2013 - 2015

2015|National Sales Manager

NATURUB BANGLADESH (PV T) LIMITED-CEPZ 2012 - 2013

NATURUB BANGLADESH (PV T) LIMITED-CEPZ

RUFI NA GROUP OF COMPANIES (PVT) LIMITED 2009 - 2012

Operations Manager (Sri Lanka & Bangladesh)

DPJ HOLDINGS (PVT) LIMITED 2004 - 2008

Assistant Sales Manager/Key Account Manager

AVERY DENISSIONS (PVT) LTD 2001 - 2004

Senior Customer Service Representative