Bachelor of Science (Hons) in Business Information Technology

International Advanced Diploma in Computer Studies

International Diploma in Computer Studies

Microsoft Certified System Engineer

Cisco Certified Network Associate (CCNA)

TURNKEY IT Training – Computer Systems

Senior Retail Experience Manager

• Spearheaded comprehensive retail operations, driving consistent sales growth and revenue maximization. • Effectively managed a diverse team, focusing on performance optimization, training, and staff development. • Streamlined inventory management to ensure accurate stock levels and availability, minimizing shrinkage. • Delivered exceptional customer service experiences, significantly enhancing client satisfaction and loyalty. • Oversaw financial operations, including budgeting, forecasting, and cost management, ensuring operational efficiency. • Executed impactful visual merchandising strategies to boost product visibility and sales. • Managed vendor relations, facility operations, tenant coordination, and ensured full compliance with safety regulations.

General Manager

• Led end-to-end production and operational management, ensuring optimal quality control and efficiency. • Directed financial planning and performance, including budgeting, forecasting, and strategic cost management. • Streamlined supply chain and inventory operations, reducing lead times and improving efficiency.

Head of Operations

Outlet Manager

Assistant IT Manager