Chief Executive Officer & Partner

Leading strategic direction, business development and operations for Essence BTC, specializing in event management, education consultancy and corporate services in Sri Lanka and the Chinese market.

Wealth Planner Manager

Responsible for the complete administration of assigned key Wealth & Investment accounts. Developing new relationships, retaining existing customers & cross-selling to gather additional assets to expand customer relationships. Maintain up-to-date knowledge of both tax laws & financial regulatory requirements relating to our areas of focus.

Business Development & Operations Manager

Re-establish communications with our regular guests, event organizers & niches post Covid to build & enhance revenues. Formulate/ execute revenue strategies for partnering networks in tandem with hotel objectives, budgets & forecasts.

Business Development Manager

Plan/ execute effective BD strategies to attain target goals & company sales objectives. Build brand awareness & strong productive relationship with current & potential corporate clients via diverse form communication tools. Research the industry & competitors to comprehend the target markets, encompassing industry/ business segments, gathering company contacts & the marketing/ sales strategies that can be employed to acquire new clients. Inculcate best in class practices into our process/ systems to enhance efficiency & revenues. Attend to customer care matters & complaints with a sense of urgency to ensure utmost customer satisfaction. Assist in company promotional events across the country to capture market share.

Duty Manager

Managing the diurnal operations/ processes in accordance with the Bank policies & procedures. Coordinating & assisting with marketing campaigns to attain sales/ marketing objectives. Ensuring utmost quality & courteous customer service to walk-in/ tele clients aligning with sales & brand standards. Analyzing staff skill gaps & prepping/ performing effective training & mentoring programs to enhance efficiency. Canvassing with corporate clients to extend credit & loan facilities. Sort out customer inquiries/ complaints/ situations in a positive, professional, efficient & timely manner.

Junior Executive Commercial Credit

Senior Marketing Officer

Card Center

Assistant Manager

Leading the branch operations & sales/ BD development efforts. Attaining branch goals, encompassing increasing clientele, deposits & lending growth along with other goals. Render/ maintain best-in-class customer service to ensure utmost gratification. Establish work priorities & schedules to ensure job completion whilst meeting timeliness. Manage employees leave, schedules & performance to maintain an engaged & motivated team that achieves business objectives.