Education
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University of Sri Jayewardenepura
B Sc. Honours in Economics
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British Computer Society
Diploma level in HEQ
Experience
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Intrepid Colombo 2024 - Present
Senior Product Coordinator
Key responsibilities:. Deputizing the Team Lead and assisting with the team. administration.. Assist TLs in the daily quality control process by tracking,. documenting, and reporting on quality levels while guiding the. team members on daily tasks.. Conducting training for the new joiners and the team members. Identifying and initiating process & system improvements. Creating and maintaining process documents.. Collating data and compiling reports whenever required by the. Team Leads and Product Managers and assisting in tracking. the progress of the Departmental projects.
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Intrepid Colombo 2022 - 2024
Product Coordinator
Key responsibilities:. Handling Product team inboxes and global queries.. Checking and processing 3rd party operator invoices. Creating and maintaining trips and its components within the. systems and maintaining the quality of the content published in. the website.. Departure planning, creating, trip and additional services pricing. and actioning end-to-end Hotel changes received.
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Intrepid Colombo 2021 - 2022
Junior Finance Executive
Key responsibilities:. Ensuring all the customer records, and sales records are. recorded in a timely manner.. Building payments and refunds for customers and agents.. Perform General Accounting and Reporting – Bank. Reconciliations. Handling queries related to all the AR processes.. Streamlining the processes and preparing process documents.
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Intrepid Colombo 2021 - 2021
Finance Intern
Key responsibilities:. Handling tasks related to both Accounts Receivables & Payables.
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Intrepid Colombo 2016 - 2018
Junior Executive Sales Support
Key responsibilities:. Responding to customer requirements in a timely manner and. Communicating in a professional manner with the. customers/agents. Support sales teams and product teams by completing specific. tasks as requested.. Action reports for payments, final documents, passenger. information. Assist with visas and insurance and send follow-up emails. Update with new product information and update the records to. the systems (Starship) and manage the Salesforce client. database.