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Associate - Customer Relations
Sector: Information Technology - Software
Member Since, July 30, 2025About Me
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Gender Female
Core Competencies
Education
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BSC (Hons) Technology Management (2022 - 2026) NSBM Green University
Second Class Lower Devision
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G.C.E. Advanced Level (A/L) (2016 - 2018) A/Kekirawa Central College
1 C’s & 2 S’s
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G.C.E. Ordinary Level (O/L) (2010 - 2015) A/Kekirawa Central College
6 A’s & 3 B’s
Work & Experience
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Affno Virtual Market PVT Ltd. ( ) Associate - Customer Relations
Managed client relationships within an online procurement platform connecting buyers and suppliers Conducted system training sessions to ensure effective user adoption. Analyzed system issues and provided practical solutions from a user and business perspective. Collaborated with QA team to resolve complex technical issues. Supported onboarding of new suppliers to the platform. Assisted in MIS reporting and coordination with internal teams.
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Affno Virtual Market PVT Ltd. ( ) Intern/Trainee -Customer Relations
Handled customer inquiries and provided support for platform-related issues. Assisted in documentation and communication with stakeholders. Contributed to improving customer satisfaction and operational efficiency
