• Qatar, Doha, Msheireb
  • Marketing
  • Member Since, July 31, 2025

About

  • Job Title Sales Associate
  • Gender  Male

  • Core Competencies

Skills

Active Listening & Problem Solving Business Process Optimization Communication Multitasking & Stress Management Other Product Marketing & Positioning Sales & Upselling Techniques Strategic Planning & Execution

Education

  • Djilali Lyabes University | Sidi Bel Abbes - Algeria 2022 - 2024

    Bachelor\'s Degree in Computer Science

  • Maharat Min Google | Online 2022 - 2023

    Digital Marketing Internationally Recognized Certificate

Experience

  • LULU Hypermarket | Doha - Qatar 2023 - 2025

    Customer Service & Sales Associate

    Resolved 50+ daily customer inquiries via phone, email, and in-person, maintaining 95% satisfaction. Upsold complementary products/services, increasing average transaction value by 25%. Consistently ranked top 10% in sales performance by identifying client needs and recommending solutions.

  • Riyadh Gallery Mall 2022 - 2023

    Customer Service Representative

    Handled 50+ daily customer inquiries via phone, email, and live chat, maintaining a 95% satisfaction Resolved billing issues, product complaints, and service disruptions, reducing escalations by 30% Trained 5+ new hires on company policies and customer service best practices.

  • H&M 2021 - 2022

    Sales Associate

    Generated $75K+ in revenue annually by identifying customer needs and recommending suitable products. Improved store sales by 15% through personalized customer service and follow-ups. Handled post-sale support and returns, ensuring repeat business and positive reviews.

 
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Answers

 

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