Education
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Sudan University of science and technology - 2019
Bachelor of computer and network engineering
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Cisco network academy
CCNA
Experience
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ZAIN MS - QAST 2024 - Present
Information Security Specialist
Risk Assessment: Evaluating the organization\'s security posture by identifying vulnerabilities and threats. Monitoring Security Systems: Continuously monitoring security systems for breaches and suspicious activities, Incident Response: Responding to security incidents, conducting investigations, and implementing recovery procedures, Policy Development: Developing and enforcing security policies and procedures to protect sensitive information, Security Audits: Conducting regular audits to ensure compliance with security standards and regulations. Employee Training Educating employees on security best practices and awareness, Documentation: Maintaining records of security incidents, responses, and system changes.
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ACTIFY (Malomatia) 2024 - Present
Functional support
Offer responses to queries related to business solutions and furnish necessary information, Conduct initial troubleshooting to ascertain the required support level based on the ITSM tool incident ticket, Gather necessary information and outline reproducible steps for higher support tiers, Develop and maintain an updated user manual for the solution, ensuring users are proficient in operating the application system.
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ZAIN MS - QAST 2022 - 2024
NOC Engineer
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Bashyer Pipeline Company 2020 - 2022
CCTV Operator