• Colombo, Sri Lanka, 11630
  • Management
  • Member Since, August 7, 2025

About

  • Job Title Other
  • Operations Manager
  • Gender  Male

  • Core Competencies

Skills

Performance Management Presentation Scheduling & Calendar Management Team Leadership & Motivation

Education

  • ICBT

    BSC in Business Management

  • NIBM

    Advanced Diploma in Business Management

Experience

  • HSBC 2021 - Present

    Manager- Operations

    Responsibility for quality assurance (QA), reviewing of team deliverables, ensuring deadlines and SLAs are met, assessing Key Performance Indicators (KPIs), Monitor and evaluate project deadlines, Prompt identification and addressing risks plus issues, Providing accurate updates to business stakeholders (Onshore), Handling migrations/re-migrations/STA and implement controls to ensure quality service delivery Ensure compliance with anti-money laundering procedure including KYC Liaised with operational and technical teams within HSS and external parties to resolve transfer agency problems and investor queries.

  • HSBC 2015 - 2021

    Senior Fund Administrator

    Process and review subscriptions, Redemptions, cancellations and fund transfers in transfer agency systems to prescribed procedures, Performed trade placing and Daily/Monthly/Ad hoc reporting to fund managers and clients for Singapore/MENA Bahrain & Qatar) funds, Ensured all standard operating Procedures are updated in timely manner Assist the Fund accounting team on providing reports/Share Registers/Execution Summary/Statements.

  • HSBC 2013 - 2015

    Senior Customer Service Executive

  • Mobitel (Pvt) Ltd 2010 - 2013

    Customer Service Executive

Languages

English
Proficient
Sinhala
Proficient
 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 

Answers

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.