MSc In Project Management

Project Management Theory and Projects Integrated Supply Chain and Logistic Management Strategy Digital Projects and Risk Management Business Research

BA (Hons) In Business Administration (BBA) - Second Class Upper Division

Organizing and Managing Across Cultures Service Marketing Business Without Frontiers International Finance and Trade Strategy Choice and Change Management Investigation and Dissertation

HND In Business Management

Project Management Professional

Foundation in Human Resources Management

Diploma in Professional English

Supply Chain and Operations Lead (AM)

Acted as the primary operational lead reporting to the Director of Supply Chain & Logistics and managing end-to-end operations, including supply chain, inventory, procurement planning, and logistics coordination, to ensure timely availability of materials, cost efficiency, and on-time delivery. Utilizing ERP systems for supply chain, inventory control, order management, procurement processes, logistics and internal operations. Working closely with cross-functional teams to align supply chain and operations with business goals. Identifying risks and implemented strategies to increase efficiency and reduce operational costs. Coordinating project timelines, budgets, demand forecasting and deliverables, ensuring alignment with business goals. Managing operational reports and dashboards to assist strategic decision-making and track KPIs.

Assistant Manager - Supply Chain, Business Operations and Projects

Oversee end-to-end supply chain processes (Import and export documentation, Custom clearing, procurement, inventory, logistics, distribution and order management) Monitored 50+accounts/project and team performance using KPIs, ensuring timely reporting and risk mitigation Developed 25+ project plans. (CRM), business models, action plans, schedules, and resource allocations aligned with company strategic goals Involved in managing and operating ZOHO applications for supply chain, business process management, supervising and reporting Led and supervised internal and external teams around 15 - 20 members under various projects to ensure alignment with process improvements Handled escalated complaints professionally, turning challenges into positive outcomes Identified areas for Progress in workflows, processes, and team efficiency, apply changes to enhance productivity and performance within the company.

Senior - Assurance (Admin & AOA Operations)

Supervised and successfully delivered 40+ projects on time, ensuring adherence to EY standards Collaborated with cross-functional teams (Colleagues, different service lines, onshore teams and leadership) and built strong client relationships by delivering quality outcomes. Acted as Deputy Team Leader for the Sri Lanka branch, co-managing a team of 10 and supporting daily operations, coaching, team huddles, team meetings, one to one and individual and team performance KPIs. Maintained comprehensive documentation and on the EY global platform (EY Canvas)

Executive - HR & Administration

Management team KPIs, organized team documentation, and prepare performance metrics Coordinated staff shortlisting, recruitment, staff integration, and professional development initiatives to cultivate top-performing teams while attending interviews as a panel member. Acted as Administrative contact point between internal and external clients, routing correspondence, office administration and handling executives\' requests and queries appropriately

Collector - Tele Collection

Negotiated payment terms and schedules, aiming to recover outstanding amounts while maintaining customer relations. Organized daily and weekly team huddles in the absence of the team leader Responsible in negotiating and structured repayment plans for customers who has financial difficulties

Tele Calling Agent - Collection and Recoveries

Made outbound calls to customers with overdue payments, reminding them of their outstanding balances. Updated customer data and payment statuses in the system to ensure accurate and up-to-date records. Analyzed customer accounts and prepare reports to assess payment history, outstanding balances, and financial standing.

Internship Trainee

Documentation and office administration Customer Service Support and pay order handling