Member Since, August 13, 2025

About Me

  • Job Title Marketing Executive
  • Gender  Male

  • Core Competencies

Education

  • MBA (2024 - 2025) University of Bedfordshire

  • Scrum, agile and Kanban certification (2024) Dialog Academy

  • Advance Diploma in Teaching, Training & Assessing learning (2023) City & Guilds

  • Lean Six Sigma (2023)

  • Lean Six Sigma (2025) Green Belt

  • Certified Dialog Master Trainer ()

  • COPC Certified Professional Manager ()

  • Diploma in Baking at Prima Baking Training ()

  • GCE Ordinary Level Examination () St. Peters College - Colombo

  • GCE Advanced Level Examination () St. Peters College - Colombo 04

Work & Experience

  • Dialog Business Services ( - Present ) Senior Executive

    Oversee and direct workshops and training sessions. Competency .Create onboarding programs for new employees. Assist the senior management in identifying trends and generating or reviewing reports as needed. Coordinate with managers around quality assurance outcomes and identifying coaching/training needs.

  • Mihin Lanka Airlines (2013 - 2016 ) Cabin Senior/Supervisor

    Managing the economy class. In charge of the performance of cabin crew by evaluating and guiding cabin crew in their performance. Training and evaluating new cabin crew. Ensuring passenger safety, comfort and service quality.

  • Dialog Telecom Sri Lanka (2008 - 2012 ) Officer

    Handling VIP and corporate customers. Provided help desk support and troubleshooting. Provided technical support to resolve customer issues. Monitor and test internet services and solutions.

  • Skytel Global Services (PVT) LTD (2007 - 2008 ) Customer Care Executive

    Providing Technical support for local and overseas customers.

 
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