Education
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London Metropolitan University
Bachelor of Engineering
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Esoft metro Campus
High National Diploma in Computing
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English Diploma - 2022 Kekirawa Academy
English Diploma
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Fundamental of Google digital Marketing
Digital Marketing
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Social Media Accenture
Digital Skills for Business
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EDUTA.org
International Development
Experience
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Esoft Metro Campus
IT Executive
Achieved a 75% improvement in organizational goal attainment, driving change initiatives and fostering continuous improvement within IT teams. Enhanced network, hardware, and software configurations by 60%, troubleshooting and maintaining systems for optimal performance. Managed Microsoft Office, Google accounts, and ensured seamless connectivity, improving system usability and user understanding.
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Esoft Metro Campus
Tutor
Managed IT teams, providing direction and support to meet organizational goals. Oversaw IT project execution, ensuring timely, on-budget delivery with high-quality standards. Stayed current with IT trends through conferences and training, enhancing teaching methodologies. Applied strong analytical skills in network configuration, software/hardware troubleshooting, and operating systems proficiency.
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Rohaka Global PVT Ltd
IT Assistant
Troubleshot and resolved hardware/software issues, minimizing downtime and ensuring seamless operations. Installed, configured, and maintained systems and peripherals. Provided timely IT support through phone, email, and in-person requests. Managed help desk records and maintained IT inventory, ensuring accurate resource allocation. Oversaw social media platforms, increasing engagement and brand visibility.