MSc Strategic ( - Present) Queen Margaret University, UK

Business Strategy and Enterprise Management () IAS Education, UK

HND, Business Administration and Management, General () Edexcel International by Pearson, UK

Global Uni Connect ( ) Manager

I oversee the end-to-end process for international students pursuing education in the UK, Canada, and Australia, from counseling to visa submission. I maintain strong relationships with university representatives, manage financial and HR functions, and actively engage in student expos to promote educational opportunities.

Ace Luxury Immigration Solutions ( ) Senior Immigration Consultant and Processing Officer

I oversee the evaluation, verification, and processing of immigration-related applications and documents, ensuring compliance with regulations while maintaining clear communication with applicants, government agencies, and other stakeholders.

Zenith Immigration Lawyers ( ) Manager – Immigration

I drive the growth and efficiency of the immigration team through strategic development, expert consultation, and effective project management. In addition to overseeing complex immigration cases, I contribute to business growth by supporting marketing and sales initiatives, leading events, and ensuring compliance with all immigration regulations.

Zenith Immigration Lawyers ( ) Visa Documentation Officer

I oversee and manage all immigration-related issues and operations, ensuring compliance with current legislation, providing exceptional client service, and maintaining strong relationships with both clients and colleagues. I am responsible for ensuring that all immigration documentation is accurately completed and submitted within legal deadlines, and I stay up-to-date with any changes in immigration laws and regulations.

Edlocate (Pvt) Ltd, Sri Lanka ( ) Assistant Manager

I provide expert advice and support to students, guiding them through every step of the application and admissions process for universities across various international locations. I oversee student recruitment, coordinate with universities, and facilitate admission and visa processes, ensuring a smooth and informed experience for all students.

Softlogic Life, Sri Lanka ( ) Team Leader – Corporate

Lead and implement process optimization initiatives to enhance efficiency and reduce costs. Ensure alignment of team goals with organizational objectives, driving overall performance. Provide regular reports on team performance, opportunities for improvement, and progress towards goals. Foster a collaborative and high-performing team culture through effective communication and support. Monitor key performance indicators (KPIs) to assess team productivity and identify areas for improvement.

Union Assurance PLC, Sri Lanka ( ) Agency Leader – Corporate

Lead and manage a team, including the hiring, development, retention, reward, and motivation of staff. Produce insurance documentation, including quotations, certificates, and endorsements. Process policy changes, ensuring accuracy and compliance with company guidelines and regulations Oversee the performance and productivity of the team, setting clear goals and conducting performance reviews. Ensure customer satisfaction by addressing queries, resolving issues, and providing timely support regarding insurance policies.

Esol Education, London ( ) Private Tutor

Prepare and set tests, examination papers, and exercises tailored to students\' learning objectives and academic levels. Mark and provide constructive feedback on oral and written work, offering guidance on improvement areas. Devise, write, and produce new teaching materials, including audio and visual resources, to enhance the learning experience. Develop personalized lesson plans and teaching strategies based on the individual needs and progress of each student. Monitor student progress regularly, adjusting teaching methods to ensure effective learning outcomes. Foster a supportive and engaging learning environment that encourages student participation, motivation, and academic growth.

Williams College, London, UK ( ) Student Services Officer

Assist students in navigating academic matters, providing guidance on course selection, academic policies, and resources available to support their studies. Counsel and instruct students on college procedures, processes, and deadlines, ensuring they understand their responsibilities and rights within the academic environment. Perform administrative duties related to students\' programs, including maintaining records, processing documents, and managing student files with accuracy and confidentiality.

Dialog Axiata PLC, Sri lanka ( ) Customer Service Associate

Answer incoming customer phone calls promptly and professionally, addressing inquiries and taking appropriate action to resolve issues or direct them to the relevant department. Maintain high levels of customer satisfaction by adhering to criteria and performance standards set by the company, ensuring every interaction is handled efficiently and effectively. Participate in mandatory training sessions to stay up-to-date with product updates, new features, and changes in company policies, ensuring consistent service excellence.