Education
-
University of Northampton
Master of Business Administration
-
Human Resource Management Institute, Sri Lanka
Institute, Sri Lanka Post Graduate Diploma in Strategic Management & Leadership
-
Human Resource Management Institute, Sri Lanka
Assured Managerial Level Diploma in Human Resource Management & Business Administration
-
Institute of Personnel Management, Sri Lanka
Certificate in Human Resource Management
-
Institute of Personnel Management, Sri Lanka
Advance Level Examination
Experience
-
Verdentra LLC, USA
Director of Operations
Designed and implemented integrated HR, operations, and financial systems, increasing efficiency by 75%. Streamlined daily operations, achieving a 100% compliance rate with shared service obligations. Managed and optimized project financials, ensuring 85% compliance and resolving billing discrepancies to boost client trust. Streamlined cash flow management to address budget constraints, achieving 50% cost reductions. Oversaw payroll for over 100 employees, ensuring 100% accuracy and timely payments. Maximized revenue growth by implementing strategic deal structures, increasing revenue by 50%. Analyzed PMO KPIs to address margin variances, resulting in 95% adherence to sales targets.
-
OrelIT (Pvt) Ltd
Chief Process Officer
Showcased company expertise at 5 major international conferences, enhancing brand visibility and strengthening industry presence. Oversaw global business processes across 4+ locations, driving improvements in software development and KPO operations efficiency by 75%. Established operational matrices to address warning signs and improve response time by 85%.
-
OrelIT (Pvt) Ltd
.Head of Departmen
Mitigated operational risks by developing and executing action plans, resulting in a 75% reduction in incidents. Executed KPI evaluations and performance appraisals to enhance employee performance and resolve performance gaps. Implemented budgeting & cost management strategies, reallocating funds to critical compliance initiatives, reducing operational costs. Successfully navigated regulatory compliance challenges during an acquisition, ensuring a seamless integration strategy.
-
OrelIT (Pvt) Ltd
Head of Department
Implemented a sustainable onboarding model, increasing operational efficiency by 95%. Led training sessions, resulting in a 100% improvement in staff engagement. Enhanced risk assessment processes, reducing project failures by 95%. Developed strategic frameworks, boosting productivity by 85%. Created KPI dashboards to improve performance visibility, increasing efficiency by 75%. Recruited and trained three process analysts, improving efficiency by 65%.
-
OrelIT (Pvt) Ltd
Business Unit Manager
Established and integrated three new business units into the operational framework. Transformed the units from cost centers to profit centers, driving revenue growth. Implemented strategies to enhance work-life balance, job satisfaction, and client engagement. Consistently met and exceeded revenue and growth targets set by company leadership.
-
OrelIT (Pvt) Ltd
Quality Assurance & Training Manager
Led strategic planning initiatives to reduce project deployment timelines by 75%. Reengineered processes to improve project success rates by 60%, ensuring high-quality deliverables. Optimized resource allocation, boosting operational efficiency by 50% and ensuring timely project completion. Strengthened cross-functional collaboration, increasing team productivity and stakeholder satisfaction by 50%.
-
Intelligent Image Management Lanka (Pvt) Ltd
Compliance Manager
Designed and implemented ISO 27001:2005 compliance frameworks, eliminating compliance gaps across two locations. Enhanced HR operational efficiency through strategic planning, achieving a 50% improvement in compliance adherence within 12 months. Led cross-functional teams to integrate HR expertise into compliance training, increasing employee engagement and reducing onboarding time. Streamlined compliance reporting processes, cutting report preparation time by 75% while improving accuracy.
-
HSBC Group Service Center
Senior Executive
Trained as an anti-money laundering (AML) specialist for the Middle East and APAC regions. Conducted 200+ financial crime investigations, successfully identifying suspicious activities linked to terrorist financing. Strengthened compliance protocols, enhancing AML reporting accuracy for the newly migrated Vietnam AML Monitoring Unit.