About Me
-
Gender Female
Core Competencies
Education
-
Post Graduate Diploma In Marketing Management ( - Present) The Chartered Institute of Marketing
-
Post Graduate Diploma in Marketing Management () Sri Lankan Institute of Marketing
-
Sri Lankan Institute of Marketing () Sri Lankan Institute of Marketing
-
Dip. in English () British Way Academy of English
Work & Experience
-
H-One Pvt Ltd ( ) Sales and Marketing Coordinator
Assisted with digital marketing campaigns, webinars, and client events to drive awareness and engagement. Prepared and managed tender documentation, RFP responses, and client proposals aligned with Microsoft licensing requirements. Coordinated sales and marketing initiatives for Microsoft solutions, including Office 365, Azure, and cloud-based services.
-
Dialog Axiata PLC ( ) Customer service Representative
Delivered front-line support to customers across Dialog’s telecom and finance product lines, including mobile, data, and digital finance services Ensured a high standard of customer satisfaction by resolving issues promptly and escalating technical or billing concerns when necessary Maintained accurate records in the CRM system and ensured compliance with company policies and service SLAs Collaborated with internal teams to streamline customer service operations and support loyalty initiatives
