• No.130/07, Mawathagama Homagama., 10200
  • Management
  • Member Since, August 26, 2025

About

  • Job Title Operations Manager
  • Gender  Male

  • Core Competencies

Skills

Business Process Optimization Communication Customer Relationship Management (CRM) Other Team Leadership & Motivation Time Management & Multitasking

Education

  • NIBM - Present

    MBA

  • NIBM

    Advanced Diploma in Business Management

  • NIBM

    Advanced Certificate in Business Management

  • University of Colombo

    Diploma in Hospitality Management

  • Open University of Sri Lanka

    Certificate in Human Resource Management

Experience

  • Gamma Pizza Kraft Lanka (Pvt) Ltd

    Area Operational Manager

    Managed and oversaw end‐to‐end operations across 12 outlets in the Colombo Province, ensuring consistent service delivery and brand standards. Implemented data‐driven strategies to improve business analytics and localized marketing effectiveness. Conducted ongoing performance reviews, coaching sessions, and succession planning to maintain a strong talent pipeline.

  • Gamma Pizza Kraft Lanka (Pvt) Ltd

    Restaurant General Manager

    Oversaw the operations of six high-volume pizza outlets, ensuring consistent execution of brand standards and service excellence. Conducted performance reviews, coaching, and staff development to enhance retention and productivity.

  • Gamma Pizza Kraft Lanka (Pvt) Ltd

    Unit Head

    Directed daily operations of a high-traffic restaurant uni with accountability for customer experience, staff scheduling, and sales targets.

  • Gamma Pizza Kraft Lanka (Pvt) Ltd

    Crew Member

  • Prima, Sri Lanka

    Crew Member

  • Perera & Sons, Sri Lanka

    Crew Member

Languages

Sinhala:
Proficient
English:
Proficient
 
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Answers

 

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