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Process Analyst
- Location:
- Sri Lanka
- Profile Created:
- 3 weeks ago
Education
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Sri Lanka Institution of Information Technology (SLIIT) 2018 - 2022
Bachelor of Business Administration Specialized in Logistics & Supply Chain Management
Research Project Publication The Impact of COVID-19 on Customer Satisfaction in Online Banking in Sri Lanka Sabaragamuwa University of Sri Lanka
Experience
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HCLTECH (Digital Process Operations) 2024 - Present
Process Analyst - Order to Install (XEROX Project )
Managed end to end procurement support within the change management framework by issuing and tracking purchase orders (POs), coordinating vendor responses, and reconciling delivery timelines. Collaborated with suppliers and internal delivery teams to resolve PO discrepancies, ensuring invoice alignment and preventing financial leakage, contributing to above 98% invoice accuracy. Generated daily/weekly reports on procurement KPIs, PO cycle times, and financial compliance using Excel and ERP dashboards (SAP). Centralized procurement documentation including vendor contracts, PO audit trails, and change approvals to support PMO governance, supported data gathering and analysis for supplier performance reviews and service level adhere
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MAS Intimates Vidiyal 2023 - 2024
Executive - Production
Planned and tracked module outputs against production schedules to ensure on time delivery of customer orders. Managed supplier communications and logistics data to maintain inventory flow, enabling timely dispatch of finished goods. Developed and tracked detailed production plans, optimizing daily workflow and contributing to a 10ā15% improvement in production efficiency and delivery accuracy. Consolidated production and material data to support KPI reporting, budgeting forecasts, and risk tracking. Ensured smooth execution of PO related operations and resolved discrepancies impacting cost and material planning.
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MAS Intimates Thurlie - Production Control Unit 2022 - 2022
Intern - Operation
Coordinated raw material availability in line with weekly/monthly frozen production plans by engaging with suppliers and internal teams. Secured materials 7 days before PCD, reducing lastāminute escalations and material shortages by 15ā18%. Developed dashboards to track factory plan progress and supported operations teams to meet Planned Cut Dates (PCD) and Production Start Dates (PSD). Sent timely PCU call-outs, followed up with suppliers, and maintained accurate records in SAP (ZMARIIN, ZPCU, COOIS, MB51, ZMRV, ZPDPLAN, ZBOMD). Improved material utilization by identifying opportunities to repurpose excess materials in future orders ,Secure Materials 7 Days before PCD Supported and collaborated cross-functionally to enhance P2P workflows.
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DARAZ Sorting center 2021 - 2022
Logistics Assistant- Operation
Processed and verified vendor purchase orders in alignment with logistics and procurement protocols using internal ERP systems. Coordinated with suppliers and delivery partners to ensure timely shipment of inbound orders and resolve last- mile delivery issues. Monitored inventory movement across sorting hubs, analyzed delivery failures, and implemented corrective logistics actions. Generated daily shipment and inventory status reports for supply chain supervisors, supporting decisions around reallocation or prioritization. Analyzed hubālevel inventory flows and delivery exceptions, driving corrective actions that strengthened fulfillment performance.
