Chief Administrations & Operations Manager

  • Location:
  • Sri Lanka
  • Sector:
  • Administration
  • Profile Created:
  • 3 weeks ago

Education

Experience

  • Kumon India Sri Lanka (KISL) 2026 - Present

    Chief Administrations & Operations Manager

    Provided operational consulting support to lnkspire Language Studio, designing a cost­ effective administrative system to streamline student registration, record management, and parent communication. Advised on workflow improvements, documentation standards, and administrative processes to support growth. Conducted research into opportunities within the education sector, engaged with industry stakeholders to actively explore suitable senior leadership and consulting opportun ties.

  • Kumon India Sri Lanka (KISL) 2025 - 2026

    Head of Strategy- Digital Transition

    Spearheaded the Centre\'s digital transformation, leading the successful transition to digital-first operations and driving organisational change across staff, students and parents. Developed and implemented adoption strategies, training programmes, and stakeholder engagement in1tiat1ves, resulting in the successful onboarding of 300+ students to the digital learning platform. Collaborated across functions to optimise implementation, enhance operational efficiency, and strengthen programme continuity while fostering a culture of innovation and continuous improvement.

  • Kumon India Sri Lanka (KISL), Novem 2019 - 2026

    Chief Administrations and Operations Manager

    Led administration, operations, human resources. and performance management for a high-volume education centre serving 600- sa,dents annually. Developed scalable operations and HR frameworks that enhanced efficiency, ta!ent development, and service excellence. Recruited, trained, and mentored over 250 employees while supporting the educational Journey of 3,800+ students over a 10-year tenure. Contributed to the achievement of 19 Regional and S International Awards and played a key role in developing 168 Programme Completers through strong operational leadership and stakeholder engagement.

  • Kumon India Sri Lanka (KISL), 2017 - 2018

    Chief Administrations and Operations Manager

    lvlanaged overnll centre operations, nce to academic and service delivery standards.

  • Kumon India Sri Lanka (KISL) 2016 - 2017

    Senior Instructor- Independent Zone

Languages

English
Proficient
Sinhala
Proficient
Tamil
Proficient