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Chief Administrations & Operations Manager
- Location:
- Sri Lanka
- Sector:
- Administration
- Profile Created:
- 5 days ago
Education
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University of Bedfordshire, UK - 2022
MBA (Human Resource Management)
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Open University of Sri Lanka - 2016
Bachelor of Management Studies (International Marketing and Advertising)
First Closs Honours /G.P.A. 3.88/, University Level Gold Medalist, Dean's Ust of Honourary Student
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Open University of Sri Lanka - 2014
Diploma in Business Management
Experience
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Kumon India Sri Lanka (KISL) 2026 - Present
Chief Administrations & Operations Manager
Provided operational consulting support to lnkspire Language Studio, designing a cost effective administrative system to streamline student registration, record management, and parent communication. Advised on workflow improvements, documentation standards, and administrative processes to support growth. Conducted research into opportunities within the education sector, engaged with industry stakeholders to actively explore suitable senior leadership and consulting opportun ties.
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Kumon India Sri Lanka (KISL) 2025 - 2026
Head of Strategy- Digital Transition
Spearheaded the Centre\'s digital transformation, leading the successful transition to digital-first operations and driving organisational change across staff, students and parents. Developed and implemented adoption strategies, training programmes, and stakeholder engagement in1tiat1ves, resulting in the successful onboarding of 300+ students to the digital learning platform. Collaborated across functions to optimise implementation, enhance operational efficiency, and strengthen programme continuity while fostering a culture of innovation and continuous improvement.
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Kumon India Sri Lanka (KISL), Novem 2019 - 2026
Chief Administrations and Operations Manager
Led administration, operations, human resources. and performance management for a high-volume education centre serving 600- sa,dents annually. Developed scalable operations and HR frameworks that enhanced efficiency, ta!ent development, and service excellence. Recruited, trained, and mentored over 250 employees while supporting the educational Journey of 3,800+ students over a 10-year tenure. Contributed to the achievement of 19 Regional and S International Awards and played a key role in developing 168 Programme Completers through strong operational leadership and stakeholder engagement.
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Kumon India Sri Lanka (KISL), 2017 - 2018
Chief Administrations and Operations Manager
lvlanaged overnll centre operations, nce to academic and service delivery standards.
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Kumon India Sri Lanka (KISL) 2016 - 2017
Senior Instructor- Independent Zone
