Bachelor of Science (BSc) in Business Management and Administration

G.C.E Advanced Level Examination

General Certificate of Education (Ordinary Level) Examination

Personal Assistant to Managing Director

Own the Managing Director’s complex calendar, priorities, and international travel (including visas and logistics), acting as the central point that keeps everything moving smoothly so he can focus on strategic decisions. Built and maintained a practical reporting system using Excel that gives the MD clear visibility into sales performance, operational KPIs, and team productivity — turning raw data into insights he actually uses. Analyse sales trends, operational data, and business performance each month, then present findings in a way that helps senior management spot issues early and make faster decisions. Handle all executive expense tracking, budget reconciliation, and reimbursements end-to-end, maintaining full accuracy and compliance while reducing the administrative burden on the MD. Draft high-quality confidential correspondence, presentations, and reports that consistently reflect the MD’s voice and standards, supporting both internal leadership and external stakeholder communication. Act as the main bridge between the MD and department heads, following up on action items and deadlines so projects don’t stall and the MD stays informed without chasing every detail himself. Organise client meetings, conferences, internal events, and corporate functions by managing end-to-end logistics, stakeholder coordination, and onsite execution to deliver professional, brand-aligned outcomes. Oversee office administration, vendor relationships, facilities management, and stationery requirements, maintaining a professional and efficient working environment by anticipating needs and resolving issues proactively.

Founder & Entrepreneur

Founded Dhodol Hut in March 2020 during the COVID-19 lockdown and scaled it into one of Colombo’s recognised online traditional sweetmeat businesses. Grew the operation from scratch to over 100,000 KG in sales and more than 10,000 customers across Sri Lanka and internationally by building the full business — digital marketing, customer analytics, inventory systems, pricing, supply chain, and daily operations — while managing everything myself. This period gave me hands-on experience running a real P&L, making data-driven decisions under pressure, and delivering results with very limited resources. I handled sales reporting, customer analytics, inventory forecasting, and full operational leadership while the business grew through one of the toughest economic periods in recent history.

Executive Assistant to Managing Director

Coordinate the Managing Director’s (MD) schedule, including meetings, appointments, and events. Handle incoming and outgoing communications, including emails, letters, and calls, and draft responses on behalf of the MD. Coordinate the Managing Director\’s (MD) schedule, including meetings, appointments, and events. Handle incoming and outgoing communications, including emails, letters, and calls, and draft responses on behalf of the MD.

Personal Assistant to Managing Director

Organize and manage the MD’s calendar, including scheduling meetings, appointments, and events. Arrange domestic and international travel plans, including flights, accommodations, and visas. Act as the point of contact for the MD, handling emails, letters, and phone calls with professionalism. Plan meetings by preparing agendas, taking minutes, and distributing follow-up action points. Safeguard sensitive information and handle matters with discretion. Draft and proofread reports, presentations, and correspondence for the MD. Prepare and manage the MD’s expense reports, reimbursements, and budgets. Coordinate corporate events, team meetings, and training sessions as required. Lead housekeeping and maintenance teams to maintain high standards of cleanliness and functionality.

Personal Assistant to CEO

Provided direct executive support to the CEO by managing daily schedules, communications, travel logistics, and confidential administrative tasks in a dynamic aviation services environment, ensuring the CEO could focus on core business priorities. Ensured smooth coordination of meetings, documentation, and operational follow-ups, delivering strong organisational outcomes and attention to detail under tight deadlines by maintaining rigorous tracking and proactive communication.

Executive Assistant to Regional HR Manager

Progressed from Inventory Controller to Executive Assistant to the Regional HR & Admin Manager through consistent high performance, demonstrating versatility and strong results in both operational and people-management functions over a multi-year tenure in a leading Gulf logistics company. Prepared operational KPI reports, inventory reports, and management reports that supported regional business operations and informed management decisions, by analysing data and presenting clear, actionable insights. Managed end-to-end inventory control, stock tracking, material planning, and logistics coordination for large-scale operations, ensuring accuracy, efficiency, and timely material availability across the supply chain. Provided high-level administrative support to HR leadership including calendar management, correspondence, employee documentation, and coordination of training programmes, improving HR process efficiency and employee experience. Developed strong cross-cultural communication and stakeholder management skills while contributing to process improvements in a multinational, fast-paced industrial environment

Insurance Executive & Customer Care Specialist

Delivered exceptional customer service and policy support in a high-volume insurance environment, handling inquiries, claims assistance, and client relationship management while consistently meeting service standards. Built a strong foundation in professional communication, compliance, documentation accuracy, and client-facing excellence that has underpinned a successful career in executive support and operations management.