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ERP Implementation & Support Manager

  • Location:
  • Sri Lanka
  • Sector:
  • Management
  • Profile Created:
  • 10 months ago

Education

Experience

  • Global Rubber Industries 2025 - 2026

    Assistant Manager ERP

    Provide functional support for Supply Chain and Distribution Finance modules, troubleshooting issues, configuration and guiding users on best practices. Provide end user training on new customization features. Process mapping for new improvement to tailor the ERP to cater business requirement Documentation preparation for new requirements

  • Acumatica Cloud ERP Pvt Ltd 2025 - 2025

    Consultant Business Application - Supply Chain & Distribution

    Provide functional support for Supply Chain and Distribution modules, troubleshooting issues, configuration and guiding users on best practices. Support cases by delivering timely resolutions and clear communication to maintain customer satisfaction rate. Complete advanced Acumatica certification courses to stay current with the latest ERP features and updates.

  • IFS R & D International private limited 2023 - 2025

    Consultant business application -Supply chain & warehousing

    Provide regular, proactive updates on the progression of the resolution and deliver professional customer service. Delivered end-to-end support for IFS Applications 10 and IFS Cloud in supply chain and warehouse management modules. Be conscious on value delivered through customer support. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Extensive practical proficiency with IFS APPS10 and IFS CLOUD

  • Coca-Cola Sri Lanka Limited 2022 - 2023

    Senior Executive Procurement

    Analyzed global and local market prices to prepare cost analysis reports and support strategic purchasing decisions. Preparation of reports by analyzing price trends in the global markets involved in supplier relationship management and price negotiation with the overseas suppliers and local suppliers. Managed procurement of raw and packaging materials through SAP ERP, ensuring timely order placement and inventory availability. Participation in the planning meeting presenting the purchasing plan. and coordinating with the production planner Involving in coordinating and communicating with the Banks in causes of shipping guarantee, Bank endorsements for items which comes under DA payment terms. Involve in Shipping function for Ex work suppliers by coordinating with the freight forwarders for the materials comes under the EXW term. Negotiating the freight rate and selecting the best rate forwarder for shipping function.

  • Midas Safety 2021 - 2022

    Executive Procurement

    Created bid evaluations and cost comparison reports in MS Excel to select cost- effective suppliers for engineering materials. Built and maintained strong supplier relationships through effective communication and price negotiation, improving lead times for overseas suppliers and local suppliers. Managed purchase orders via SAP and maintained procurement records, ensuring alignment with production schedules Participation in the planning meeting presenting the purchasing plan. and coordinating with the production planner.

  • GlaxoSmithKline 2019 - 2021

    Production Planning Officer

    Developed production plans based on market demand forecasts, optimizing resource allocation to meet manufacturing targets. Scheduled and managed procurement of raw and packaging materials, coordinating with procurement and quality assurance teams. Worked closely with cross-functional teams to synchronize production schedules and ensure timely product releases. Implemented warehouse standard operating procedures (SOPs) and safety measures, contributing to a zero-accident record

  • Propylon one 2026 - Present

    ERP Implementation & Support Manager

    Guide the team to provide functional support for customers Finance, Distribution, Project management, field services modules. Provide end user training on new customization features & existing functionality and prepare solution blueprint documentation Review of the UAT testing of enhanced functions Participating in the requirement gathering initiative meetings Individual performance evaluation

 
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