London Metropolitan University - 2025

Master of Science in Business Psychology

University of Wales (Cardiff Metropolitan University), UK - 2015

Master of Business Administration (MBA)

NIBM - University College Dublin (UGC Approved) - 2013

BSc. in Human Resource Management

Sri Lanka Institute of Training and Development (SLITAD) - 2021

Certified Trainer

Sanasa Life Insurance Company Plc – (Insurance Industry) 2021 - Present

Senior Manager – Human Resources Development

Lead the organization’s Learning & Development function as part of the senior HR leadership team, aligning capability-building initiatives with business strategy and performance objectives. Partner closely with HR Operations, senior management, and business heads to support workforce capability planning, performance management frameworks, and leadership readiness. Provide strategic input into HR governance through preparation and presentation of HRD Subcommittee papers for approvals, compliance, and oversight. Support disciplinary and grievance processes indirectly by strengthening investigator capability, policy understanding, and leadership decision-making through training and advisory input. Introduced and institutionalized a Learning Management System (LMS), improving employee engagement with learning by 47% year-on-year. Contributed to over 20% year-on-year improvement in all KPIs through targeted leadership, performance, and behavioural interventions. Building a relationship of trust and respect with employees through coaching and counselling

Chinese Dragon Café (Pvt) Ltd 2017 - 2021

Head of Human Resources

Held full accountability for end-to-end HR operations across all branches and manufacturing plant in a fast-paced, high-turnover service environment. Led industrial relations, employee relations, and compliance, including conducting formal disciplinary inquiries and representing the organization before the Labour Department and Labour Tribunals. Re-engineered HR policies, performance appraisal systems, and structured training pathways to improve consistency and accountability. Managed workforce planning, productivity improvement initiatives, and crisis HR response during COVID-19. Maintained optimal cadre levels through workforce studies, achieving an industry-leading employee turnover rate of 2.5%. Redesigned corporate values and aligned vision and mission through structured change management and communication programs.

D2 Clothing (Pvt) Ltd – (Apparel Manufacturing Industry) 2016 - 2017

Manager – Human Resources and Administration

Led the HR and administrative operations within a high-volume, target-driven manufacturing environment. Managed recruitment, payroll coordination, training interventions, and employee welfare programs. Ensured compliance with industrial regulations, managed employee council matters, and represented the organization in labour-related litigations. Executed annual HR engagement plans to maintain workforce stability and productivity.

Berendina Group – (Microfinancing and Development Services) 2014 - 2016

Assistant Manager – HR and Administration

Handled HR operations including manpower planning, performance management, employee relations, and compliance

Apollo Marine International Pvt. Ltd – (Food Manufacturing - Export) 2012 - 2014

Executive – Human Resources and Administration

Supported HR and administration functions within export manufacturing operations.