INFORMATION TECHNOLOGY Diploma Level

BSC (HONS.) IN EVENTS, TOURISM AND HOSPITALITY MANAGEMENT

Successfully completed with a 2nd Upper – Graduated in Dec 2019

G.C.E Advanced Level

in Mathematic Stream (English)

OFFICE RECEPTIONIST

Greet, welcome and Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls, provide basic and accurate information in-person and via phone/email.Receive, sort and distribute daily mail/deliveries. Manage Booking Engine and MIS system. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).Order front office supplies and keep inventory of stock. Update calendars and schedule meetings. Arrange travel and accommodation and prepare vouchers. Keep updated records of office expenses and costs.

IT Counsultant

Deep Understanding on IT Solutions such as Digital Signage, Customer feedback, Queue management, , Smartboards and etc. Maintaining a proper CRM, Pipeline and logs. Generating Sales and leads on these products. Following up on potential leads by calling and emails,clarifying their doubts and hesitations. Learning ways how to generate leads through Digital marketing and Seo. Presenting and Communicating on TS product portfolio, Company Profile to potential leads. Going visits to gather requirements from potential leads and to maintain a close relationship with prospectives.

Production and Operational Officer