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  • Location:
  • Sri Lanka
  • Sector:
  • KPO and BPO
  • Profile Created:
  • 2 years ago

Skills

Corporate Governance & Compliance Graphic Design & Visual Marketing Technical Writing & Documentation

Education

Experience

  • HSBC Data Processing Pvt. Ltd 2022 - Present

    Senior KYC QC Analyst

    ● Mentored and guided staff, Data Capture analysts, and onboarding case managers, providing solutions to complex issues. ● Onboarded clients including PEPs (Politically Exposed Persons), Royal Families, high-net-worth individuals, PLCs, Trusts, Foundations, Private Limited Companies, and Charities. ● Conducted KYC, AML checks, and quality checks for both Portfolio and Relationship Management, specifically for New-to-Bank (NTB) and upper business banking customers. ● Performed business registration checks, identification verification of businesses and connected parties, screening, CDD, and AML checks.

  • HSBC Data Processing Pvt. Ltd 2014 - 2022

    KYC QC Analyst

    ● Performed quality checks on KYC data for personal and business banking customers. ● Assisted in the management of customer onboarding and verification processes, ensuring compliance with regulatory requirements.

  • HSBC Data Processing Pvt. Ltd 2014 - 2014

    Customer Service Executive

    ● Conducted IDVA checks for HSBC personal and business banking customers within the Identification & Verification Department.

  • Fiverr 2012 - 2014

    Graphic Designer

    ● Specialised in branding, logo/graphic designing, and caricature drawing for various clients.

Languages

English
Proficient
Sinhala
Proficient
 
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