Master in Computer Science

Bachelor of Information Technology

Honors Diploma In Network-Centered Computing

Senior Engineering Manager - Data Analytics & Insights

Led 16 team members across two teams: Wiley Journal Insights (WJI), an analytics platform using insights to optimize journal management and editorial workflows, and Reference Entity Master (REM), a centralized data repository ensuring accurate identity management and improving efficiency, analytics, and decision-making across Wiley. My responsibilities included collaborating with the Product Owner on technical product vision and roadmap, driving improvements in efficiency, accuracy, and cost optimization, contributing to technical decisions and development, overseeing module implementation, ensuring adherence to Engineering Best Practices (EBPs) and CI/CD practices,managing the team, mentoring and guiding career growth, conducting performance reviews, collaborating across cross-functional teams and senior stakeholders, and conducting R&D on new technologies and developing POCs. Led the development and contributed to architecture and launch of the terabyte-scale WJI platform, replacing a costly proprietary system and saving an estimated USD 460K annually, while improving performance and uptime. Re-engineered the WJI application architecture from the ground up with a new data-centric design featuring Snowflake and S3 as data sources and a landing zone, Spark for processing and transformation, and a serving layer of Elasticsearch, microservices, and a React-based presentation layer. Identified and resolved a critical query processing issue, pivoting to a more scalable solution and saving significant development time. Designed a simplified, SQL-inspired JSON-based query API, reducing boilerplate code and enhancing scalability. Designed and implemented an innovative JSON-based, declarative API testing framework, significantly reducing test creation time and accelerating development cycles. Encouraged team innovation in emerging areas. My team developed an LLM-based feature for summarizing chart trends and secured 3rd place in an internal AI Hackathon by developing a solution to infer article keywords from research titles and predict future downloads using time-series forecasting. Led the REM development team in creating the REM repository by matching entity records from 6+ authoritative sources using fuzzy matching and assigning global IDs to ensure accurate and up-to-date entity information for internal source systems. Implemented ETL pipelines using Kubernetes-based Airflow, executing containerized workflows to ingest and process datasets from various authoritative sources, with matched data stored in DynamoDB and Elasticsearch. Provided technical expertise in troubleshooting complex incidents, debugging code, and guiding design enhancements. Provided guidance and support to Platform Engineer, leading to an 80% reduction in tickets (Power BI and Snowflake) by proactively identifying major issues, implementing best practices, and educating end users. Collaborated with stakeholders across the Wiley SL EBP Guild to drive SDLC improvements and establish language standards. Collaborated with a data scientist to identify, review, and provide feedback on areas within the domain that could be used for prediction and forecasting. Worked on Innovation POCs, including offloading Power BI processing to Spark on S3 Iceberg tables, researching federated SQL engines like PrestoDB. Championed generative AI for increased productivity by leading hands-on GitHub Copilot sessions for internal and external audiences, and participating in the company\’s Generative AI Learning Beta Group. Led engineering teams for CRM and Educational Services platforms, consistently exceeding performance expectations (Excelled rating) and earning a promotion.

Technical Lead

Technical lead/Architect for France based fintech startup which is a multi-channel payment services platform, allowing companies to quickly and easily accept local means of payment in the African continent. Led a team of 4-6 developers in designing and developing software solutions. Responsibilities included defining technical architecture, analyzing operational requirements, contributing to technical decisions and development, overseeing module implementation, testing, R&D new technologies and developing POC’s, delivery and reporting to CTO based in Paris. Collaborated with CTO to co-design APIs and workflows, leading development of various payment-related APIs such as: Mobile Money, Money Transfer APIs, Subscription API, VISA/Mastercard APIs. Redesigned the API event ingestion module for enhanced fault tolerance and data integrity. Developed microservices-based API services using the SAGA pattern. Designed a comprehensive data architecture with granular event/action tracking. Integrated diverse third-party APIs and implemented complex business logic. Proficient in the TELCO domain. Troubleshooting issues of mobile payment: authentication via a 3G network, SMS or Web (One Time Password), Carrier billing, Mobile Payment, USSD.

Technical Lead

Led design & development for a Norway-based startup developing a low-code workflow application development platform. Developed a Visual Script-building Module, enabling business users to compose functions and statements without scripting knowledge. Developed a Workflow Event trigger framework and Workflow trigger primitives. Resolved critical bugs in workflow elements by identifying and rectifying cyclic dependencies.

Senior Solutions Designer (Senior Technical Lead)

Led the Global Monitoring Engineering (GME) team\’s efforts to develop and maintain a front-end dashboard part of the Observability / Application Monitoring platform for a leading multinational corporation based in the UK. Led the design and development of core APIs, Framework, data analytics logic, and interactive dashboard components. Collaborated with architects and business analysts to refine product requirements and deliver the product owner\’s vision. Provided technical leadership and mentorship to team members, reviewed code, ensuring high-quality code and timely delivery of features. Identified and resolved technical challenges, ensuring the platform\’s stability. Pearson Hackathon 2015 Global Winner in Help Desk Efficiency category – Team RANDOM

Technical Lead

Led the development of various projects, including HRIS systems, e-commerce platforms, custom extensions, content portals, and web apps for clients in Australia, Singapore, and Sri Lanka. Responsibilities included analyzing client specifications, task breakdown and estimation, design and development, troubleshooting, and mentoring. Designed and developed in-house Java based web framework which included UI, Controller and Database access layers. Designed and implemented a dynamic PDF report generation framework, streamlining the creation of 150+ MIS reports.