Education
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Asia Pacifc Institute
Digital Marketing course
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Daphne Lord School
Certifcate of Proficiency in Teacher Training
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CPD Academy
Pursuing - Diploma in Web Development
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CPD Academy
Pursuing - Diploma in Digital Marketing
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CPD Academy
Diploma in Graphic Designing and Video Editing
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CPD Academy
Advance Diploma in MS Excel
Experience
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Legacy Health PVT LTD 2023 - Present
Senior Executive - Patient Service
Handling Client calls. Handling patient calls both Inbound and Outbound. Handling supervisor calls with customers Review legal documents and update and store the highly confidential information in the system. Solving client queries and complaints Acting as a trainer for the new employees. Compiling reports Allocating resources in the roster on ongoing work
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Legacy Health PVT LTD 2021 - 2023
Executive - Patient Service
Handling Client calls. Handling patient calls both Inbound and Outbound. Handling supervisor calls with patient and law firm and insurance agent. Review legal documents and update and store the highly confidential information in the system. Solving client queries and complaints Acting as a trainer for the new employees. Compiling reports
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RR Donnelly and Sons 2020 - 2021
Document –Specialist and Quality –Controller
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WNS Global services private limited
Associate –Operations
