• 176A/2/1, Purwarama Road, Bataduwa, Galle, Sri Lanka, 80000
  • Customer Services
  • Member Since, August 6, 2025

About

  • Job Title Customer Care Executive
  • Gender  Female

  • Core Competencies

Skills

Communication Cybersecurity & Network Administration IT Support & Troubleshooting Leadership & People Management Organizational Development Other power systems Presentation Process Optimization & Workflow Improvement Strategic Planning & Execution Technical Support & Troubleshooting Time Management & Multitasking

Education

  • University of Colombo - Present

    Bachelor of Information Technology

  • - Present

    Basic Network & Cybersecurity Certification

  • NIBM

    Certificate in Computer Science

  • Sri Lanka Anuladevi Balika Vidyalaya

    GCE Advanced Level

  • Anuladevi Balika Vidyalaya

    GCE Ordinary Level

Experience

  • ESOL College International - Present

    Customer Care Executive

    Proficient in handling ERP systems for managing front office operations, appointments, and internal coordination. Strong IT knowledge including system usage, troubleshooting, and digital tools for office productivity. Advanced skills in Microsoft Excel Solid understanding of project management principles, including task coordination, time management, and cross department communication using tools like Google Workspace, 3CX & Thunderbird Skilled in handling customer inquiries, managing calls/emails, and ensuring smooth daily operations at the front desk.

 
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