• North Road, Kankanithivu, Nanattan, Mannar., 41000
  • Management
  • Member Since, August 7, 2025
  • Job Title Customer Care Associate.
  • Gender  Female
  • Core Competencies

Skills

Business Process Optimization Data Entry & Record Keeping data handling DevOps & System Automation IT Support & Troubleshooting Leadership & People Management Multitasking & Stress Management Organizational Development Performance Management Project Management in Engineering Team Leadership & Motivation Technical Writing & Documentation Time Management & Multitasking

Education

  • University of Moratuwa

    Tertiary Education

    BSc. (Hons) in Facilities Management degree program in the Department of Building Economics in Faculty of Architecture. Final year research on Enhancing service delivery in facilities management organisations in Sri Lanka.

  • MN/De La Salle College- Mannar 2019

    G.C.E. Advanced Level Examination

Experience

  • Hilton Colombo Residencies-Colombo 02

    Trainee Maintenance Engineering

    Monitoring and planning of general maintenance and preventive maintenance activities. (Air Conditioning, Generators ) Monitoring operational procedures for swimming pool filtration and maintenance Overseeing and managing elevator maintenance to ensure safety. Identified and prepared new preventive maintenance checklist for each floor. .

  • DIMO 800 Mercedes Benz Center- Colombo

    Trainee Facilities Manager

    Monitoring and planning Air Conditioning, Generator, and cooling tower maintenance & servicing. Developing and maintaining waste collection checklists. Overseeing electrical consumption data analysis and preparing reports. Identified and prepared fire extinguisher reports to ensuring safety. Supporting documentation tasks including job cards, issue identification forms, event order forms, cleaning checklists, and bin cards for cleaning crews.

Languages

English
Proficient
Tamil
Proficient
Sinhala
Intermediate