• Colombo, Sri Lanka, 00500
  • Management
  • Member Since, August 11, 2025
  • Job Title Merchandising Associate Customer Service
  • Gender  Male
  • Core Competencies

Skills

Budget & Resource Allocation Business Process Optimization Business Strategy & Decision Making Communication & Correspondence Handling Customer Relationship Management (CRM) Leadership & People Management Market Research & Data Analysis Organizational Development Other Sales & Upselling Techniques Sales Strategy & Negotiation Team Leadership & Motivation Time Management & Multitasking

Education

  • University of Suffolk, UK

    Master of Business Administration

  • Northumbria University, UK

    Graduate Diploma in Management

  • St. Peter’s College, Colombo 04, Sri Lanka

    G. C. E. Advanced Level Examination

  • St. Peter’s College, Colombo 04, Sri Lanka

    G. C. E. Ordinary Level Examination

  • Brandix College of Clothing Technology, Sri Lanka. Certificate in Merchandising Management -Garment

    Certificate in Merchandising

  • Garment Industry Management Institute (GIMI), Sri Lanka.

    Certificate in Merchandising Management

  • Singapore Informatics Computer Institute and IDM Corporate Training

    Certificate in Computer Studies

Experience

  • Hela Clothing (Pvt.) Ltd

    Deputy General Manager -Merchandising

    Overseeing the development, procurement, and operations functions within the Hela Activewear cluster, specifically in the customer categories of Castore and Nike-Haddad (Projected yearly revenue of $20Mn) Provide strategic oversight and knowledge management (KM) framework tailored for development, procurement and operational functions which improves decision-making, efficiency, and organizational Analysis problems comprehensively using available information and work to remove ambiguity and uncertainty from developing solutions. Consistently update with the latest behavior, trends and patterns in the industry and use that information to knowledgably engage and tailor flawless services to customers. Strives to incorporate the extended value stream into the business to create greater value to the customer and supplier relationships.

  • MAS KREEDA (Pvt) Ltd, Sri Lanka 2021 - 2024

    Manager - Development, Procurement & Operations

  • MAS KREEDA (Pvt) Ltd, Sri Lanka 2013 - 2021

    Asst. Manager - Procurement & Operations 04.2013- 04.2021 Senior Merchandiser - Procurement

  • MAS KREEDA (Pvt) Ltd, Sri Lanka 2011 - 2013

    Senior Merchandiser - Procurement

  • MAS KREEDA (Pvt) Ltd, Sri Lanka 2007 - 2011

    Merchandiser - Procurement

  • MAS Linea Aqua (Pvt) Ltd, Sri Lanka

    Product Development Merchandiser

    Cultivated and maintained strong customer relationships, particularly with key clients such as SPEEDO and TESCO. Oversaw trim development activities and obtained approvals based on customer specifications, while accommodating any amendments and seasonal changes. Collaborated closely with the sample room (PDC) to ensure the bulk sampling process was completed accurately and approvals were obtained for bulk production. Engaged and support in other development related activities & initiatives such as customer onsite visits / projects & other sampling processes.