Led security system projects for clients including the American School of Doha, Lagoona Mall, and Fifty One East. Investigate, troubleshoot and resolve daily issues related to workstations, IP Cameras, NVR, switches, and Microsoft Server 2019, operating systems, and applications Installed, configured, and maintained IP cameras, NVRs, switches, Microsoft Server 2019, Storage solutions, and surveillance systems Led and supervised a team of helpers, technicians, and Technical Support Officers to ensure efficient project execution and adherence to timelines. Trained and mentored team members on the installation, maintenance, and troubleshooting of desktops, routers, and switches.

Installed, configured, and maintained Windows operating systems and essential driver software for end- users. Diagnosed and repaired hardware and software issues on desktops, laptops, and peripherals. Conducted hardware diagnostics and repairs to minimize downtime. Assembled and upgraded computer systems based on customer requirements. Responsible for maintaining and control of IT Hardware Inventory.

Configuration & installation of Network Devices (Cisco: Switches & Routers, Meraki: Access Points) Installing Cisco Phones (VOIP) Managing and troubleshooting Network issues Skilled in segregating data VLANs for optimized network performance. Providing user training and guiding internal staff on subject related to the domain Expertise in network and wireless troubleshooting, ensuring seamless connectivity.