Bachelor of Science in International Business Management () Northumbria University

International Foundation in Business Management () Business Management School, Sri Lanka

Higher Diploma in Business Management & Marketing () Business Management School , Colombo, Sri Lanka

Certificate in Logistics Services, Freight Forwarding & MM Transportation () Institute of Shipping & Logistics, Colombo, Sri Lanka

Institute of Shipping & Logistics, Colombo, Sri Lanka () Udemy Academy

Indev Malship Services Pvt Ltd ( - Present ) Assistant Warehouse Operations Manager

Supervised daily shipping and receiving activities, ensuring 100% order accuracy. Collaborate with procurement, logistics, and customer service team to streamline supply chain activities. Ensure compliance with health and safety regulation, conducting regular audit and Training. Supported the management team in scheduling, staffing, and Report key Performance Metrics.

Malship Logistics Pvt Ltd ( ) Logistic Coordinator Executive

Planning and coordinating Shipment, Deliveries, and Transportation. Communicating with suppliers, warehouse, transport companies and clients. Managing inventory levels and ensuring proper storage. Tracking shipments and resolving any issue like delay or damages. Analyzing logistics data to optimize processes and reduce cost. Ensuring compliance with local and international shipping regulations.

Indev Malship Services Pvt Ltd ( ) Warehouse Goods Issue Specialist

Managed and optimized warehouse workflows to ensure the accurate and timely processing of orders and shipments. Coordinated with cross-functional teams to ensure accurate inventory levels, reducing stock-outs by 12%. Led inventory counts and audits, achieving 98% inventory accuracy and reducing operational loss. Administered routine administrative tasks, such as data entry and KPI reporting, to support warehouse management.

OKI DOKI Transportation Pvt Ltd ( ) Associate Monitoring Controller

Managed customer service inquiries and provided timely updates on delivery status, achieving a 95% customer satisfaction rate. Collaborated with internal teams to resolve shipment issues, improving delivery times and customer service response rates. Contributed to improving logistics processes, resulting in a 10% reduction in delivery delays and a 5% increase in on-time deliveries. Utilized CRM software to track and manage customer interactions, ensuring clear communication and follow-up.