Education
-
BMS (University of Northumbria)
BSC (Hons) Business with International Management
-
BMS (University of Northumbria)
Graduate Diploma in Management
-
Lyceum International School
OL & AL
Experience
-
Activ8 Asia - Present
Business Development Associate Manager
Lead Generation & Prospecting - Execute lead generation strategies to identify and qualify prospects. Manage prospecting campaigns, including outreach via email, phone, and social platforms. Utilize CRM tools to track lead progress and conversion rates. Coordinate with marketing for inbound lead handling and content alignment. Monitor lead pipeline health and optimize prospecting approaches.
-
Uptime
Service Desk Engineer - Lead
Serve as the main point of contact for both clients and internal management, ensuring clear and open communication channels with clients. Accurately understand and address client needs and expectations while providing regular updates on the progress of projects or services. Coordinate with internal teams to ensure alignment on client requirements and promptly address any client concerns with timely solutions. Monitor client satisfaction and collect feedback for continuous improvement, documenting all interactions and sharing insights with management. Build and maintain long-term client relationships through consistent and proactive communication.
-
Legacy Health LLC
Senior Executive - Posting
Posting - Accurately process and post payments from insurance companies and patients, ensuring correct allocation and reconciliation to accounts. Identify and address any payment discrepancies, working closely with billing and collection teams to resolve inquiries and maintain accurate financial records.
-
Falcon Health Solution (Pvt) Ltd
Operations Associate
Billing - Prepare and submit accurate medical claims to insurance companies for reimbursement, ensuring that medical services, procedures, and diagnoses are correctly coded. Generate patient statements, respond to inquiries, and assist with payment arrangements, while maintaining detailed billing records to support auditing.