Education
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Chartered Institute of Marketing
CIM Certificate Level 4
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Chartered Institute of Marketing
CIM Diploma Level 6 which will lead to CIM Level 7
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Cambridge School of Colombo
Completed Edexcel IGCSE
Experience
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Pulse Global Limited - Present
Merchant Operations Executive.
Increased ops efficiency 20% by collaborating with the developers to streamline loyalty management system details to meet the expected KPI.Coordinating with major affiliate partners such as Rakuten, Partnerize and Involve Asia for negotiating upsize rates for customers and updating the LMS accordingly.Addressing discrepancies and solving issues related to customer transaction and user ID’s to effectively monitor transactions and efficiently mitigate customer disputes.
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Mobizz Elite PVT LTD
Human Resource Intern.
Achieved 6 placement by conducting end-to-end recruitment for client companies. Managed the in-house onboarding process while preparing employment contracts andmanaging candidate information files.
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Muve Colombo
Legal Support Associate
IncreasedHMLR Applications by 10% by conducting motion studies and replying to requisitions and discrepancies in timely manner to improve stake holder interest. Maintained a large number of files in a cloud environment - Hoowla and ensuring case progression with the target of closing the case and cross checking the updated title deeds.